Satisfaction Guarantee

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the unused item within 30 days and we'll either give you store credit or work with our manufacturers and distributors to remedy your dissatisfaction. 

Prices and Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

In-Store Pickup

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

Information Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.

Vern & Sonny accepts no responsibility for injury or damage to persons or equipment resulting from either direct or indirect use of the products purchased on this site. This includes liability for injury or property damage as a result of the use of these items including injuries to mechanics or bystanders causing incidental or consequential damages of any kind. All items are sold “as-is” with any and all flaws and no representations are made with respect to the suitability or use of these items. It is the responsibility of those purchasing items from this site to ensure they are suitable for the intended use.

Our website content is provided on an "as is" and "as available" basis, without representations or warranties of any kind. To the full extent permitted by law, Vern & Sonny disclaims all representations and warranties, either express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose and for any merchandise offered on this site.

Vern & Sonny shall not have any liability or responsibility for errors or omissions in the content of this site and does not represent or warrant that the information on this site is accurate, complete, reliable, useful, timely or current or that the online store website will operate without interruption or error.

Your use of our online store is at your sole risk and if you are dissatisfied with the online store, its content or with these terms and conditions, your sole and exclusive remedy is to discontinue using the online store.

In no event shall Vern & Sonny or any of their employees, directors, officers, agents, vendors or suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages for losses that result from (i) the use of or inability to use the site, (ii) the cost of procurement of substitute goods and services resulting from any goods, data, or information purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the site; or (v) any other matter relating to the service, even if an authorized representative of Vern & Sonny has been advised of or should have known of the possibility of such damages.